Open a ticket right here
This help center has a chat bubble (bottom-right). Click it, leave your email, and describe the problem: that creates a support ticket with our team directly. The ticket automatically carries useful context: the page you were on and, if you were working in the app, the session it relates to. That means less back-and-forth asking “what exactly did you click?”What happens next
Your ticket lands with the team immediately and replies reach you by email. You can reopen the chat on this site to continue the conversation; your email address ties the thread together.Other routes
- The contact page reaches the same people.
- If you’re testing Yena on a live mandate and something blocks you, say so in the ticket: real searches get debugged first.